Privacy Policy

1. Introduction

Welcome to Iscali. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our platform and use our services.

2. Data We Collect

We collect information that you provide directly to us when setting up your store, including:

• Contact information (name, email address, phone number).
• Business details and billing information.
• Account credentials.

We also automatically collect certain data when you interact with our platform, such as:

• Device and browser information.
• IP addresses and log data.
• Usage metrics and performance analytics.

3. How We Use Your Data

We use the collected information to:

• Provide, maintain, and improve our e-commerce services.
• Process your transactions and manage your billing.
• Detect and prevent fraud, malicious activity, or security incidents.
• Communicate with you regarding updates, support, and administrative messages.

4. Third-Party Integrations & Tracking

Iscali integrates with various third-party services to enhance your store‘s capabilities, including universal tracking pixels (Meta, TikTok, Snapchat) and analytics providers. When you enable these integrations, certain data may be shared with these third parties in accordance with their respective privacy policies. We do not sell your personal data to third parties.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to access, update, or delete the personal information we hold about you. You can manage most of your data directly through your account settings or by contacting our support team.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: privacy@iscali.com.